How do I return my product?

 You can raise cancellation request for items or orders within 5 days from the time of placing the order by sharing us an email with your order ID and the reason for cancellation. Send us the email on [email protected] and then we will reach out to you!

Once the order is shipped from the warehouse, it cannot be cancelled. When the shipment is delivered and if the customer receives a faulty product, then he or she can raise the return request.

We accept returns within 5 days of the order. Please ensure while returning the product the packaging is intact the way it was delivered.

We will arrange a pick-up within 2-3 days of your request.

How will I get my refund ?

Once the order has been picked up, the refund will be initiated to your selected mode within 12-15 working days from the date your order is picked, subject to your returns passing the quality check.

Refund will reflect as per below-mentioned timelines:

• NEFT refund will take 5 to 7 working days.

• Payment Gateway refund process takes 5 to 7 working days excluding Saturdays/Sundays and Bank Holidays.

My product has been picked up but I have not got my refund yet?

If it has been 24-48 hours since the order has been picked by our courier partner and if the refund isn’t reflecting, please email us at [email protected] and we will sort it out for you.