Privacy Policy

This privacy policy (“Policy”) sets out how Machaand.com (“MACHAAND”, also identified by “we” or “us” or “our”) uses and protects any information that you give us when you use this website/ mobile application (individually and collectively, “Platform” ).
Machaand.com is committed to ensuring that your privacy is protected. Should we ask you to provide any information by which you can be identified when using this Platform, be rest assured that it will only be used strictly in accordance with this Policy.
Please note that our Policy is subject to change at any time, and we may not be able to provide you prior notice. To ensure you are up to date with the Policy, please review this page periodically. This Policy applies to current and former visitors and customers of our Platform. By visiting and/or using our Platform, you are accepting and consenting to the practices described in this Policy.

What personal information do we collect from the people that visit our blog, website or app?

  • When ordering or registering on our site, you may be asked to enter your name, email address, billing/shipping address, phone number or other details.
  • All the above steps are taken to help you with your shopping experience.

When do we collect information?

  • We collect information from you when you register on our site, place an order or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, advertisements, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
  • To improve our website to serve you better.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible.

Do we use ‘cookies’?

  • Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
  • For instance, we use cookies to help us remember and process the items in your shopping cart.
  • They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.
  • We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
  • Help remember and process the items in the shopping cart.
  • Understand and save user’s preferences for future visits.
If users disable cookies in their browser:
  • If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
  • However, you can still place orders.
Third Party Disclosure
  • We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
  • We do not include or offer third party products on our website.

Is your information secure?

  • Absolutely, yes. The security of your information is very important to us. We use adequate security policies, rules, and technical measures, as required under applicable law, to safeguard and protect your information from unauthorised access, improper use or disclosure, unauthorised modification, and unlawful destruction or accidental loss.
  • However, we shall not be responsible for any breach of security or for any action of any third parties that receive users’ personal data or events.
  • The personal information that is beyond our reasonable control including acts of government, computer hacking, unauthorised access to computer data and storage devices, computer crashes, breach of security and encryption, etc.
  • We may use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites to provide advertisements about goods and services of interest to you.

What about links to other websites?

  • Our Platform may contain third-party advertising and links to other websites. Once you use these links to leave our Platform, we do not have any control over that website.
  • Hence, any information you share whilst visiting such sites is not governed by this Policy and we would not be responsible for the protection/ privacy of such information.

What choices do you have?

  • You can add, correct, update, modify or review your personal information on a regular basis. However, whenever you update information, we usually keep a copy of the previous version for our records. However, we are not responsible for the authenticity of the Personal Information provided by you.
  • If you do not want to receive emails or messages from us, please get in touch with our customer care team to de-list your record.
  • You can choose to not provide your personal information or consent for usage of your personal information or subsequently withdraw your consent. However, this might not allow you to take full advantage of the features of our Platform.

Who should I contact with my grievances regarding this Privacy Policy?

The Company respects your privacy and if you do not want to receive any kind of communications from machaand.com or have any grievances to share, please report to:
Address: 260 Gala No. New Ashok Nagar, western express Highway, metro pillar no.244, Goregaon East. Mumbai 400063.
Contact No : 8097797791

What is the Shipping Policy and Delivery Time?

Minimum Delivery time is from  1-2 days and Maximum Delivery Time is from 8-9 days.